Guests: Tanzim Milkey, Katie Huey, & Sarah Novoa

Grief While Employed: Real Stories From Three Employees

Katie Huey · Organizational Development | Tanzim Mielke · Product Marketing Leader | Sarah Navoa · HR Professional and Gym Owner

Summary

  • Three employees share what happened when loss met work: what their managers got right, what policies missed, and what they actually needed.
  • "Take some time" sounds supportive and creates anxiety. Employees need structure, not open-ended permission. They need to know when to expect contact and what is covered.
  • The first conversation with a manager determines whether an employee feels supported or abandoned. That moment shapes the entire grief experience.
  • Traditional bereavement policies exclude the relationships that hurt most: best friends, chosen family, and significant others who are not married.
  • Grief does not end when someone returns to work. Anniversaries, random Tuesdays, and unexpected moments bring it back for years.

Who This Episode Is For

Managers, HR professionals, and executives who want to hear directly from employees about what bereavement support actually feels like from the receiving end.

What You'll Learn in This Episode

  • Why vague offers of time off create anxiety and what to say instead.
  • How the first manager conversation after a loss shapes the employee's entire experience.
  • Which relationships traditional bereavement policies exclude and why that exclusion causes harm.
  • What employees need from managers during the logistics storm that accompanies a loss.
  • How colleagues and managers can make reentry feel like belonging rather than erasure.
  • Why ongoing support matters long after the first weeks of grief have passed.

Key Takeaways

"Take Some Time" Is Not a Plan

Vague offers of time off sound supportive and create a second burden. Employees in grief are already overwhelmed. Adding ambiguity about how much time is acceptable makes it worse.

  • When a manager says "take some time," employees hear a question: two days, or two weeks? They spend mental energy guessing what is acceptable instead of grieving.
  • Clear structure is an act of care. "Take this week. I'll call you Thursday. We'll make a plan for the following week" gives an employee space to fully grieve without that question hanging over them.
  • Pair the time off with concrete logistics: what work is covered, how the team has been informed, and when the next check-in will happen.
  • Employees should not have to manage uncertainty at the same time they are managing grief. The manager's job is to remove that uncertainty.
The First Conversation Determines Everything

How a manager responds in the first moments after learning about a loss sets the tone for the entire grief experience. There is no recovering from a cold or confused first response.

  • A manager who says "I've got this, don't worry, call me when you're ready" creates safety. That response shapes how the employee processes the entire experience.
  • Employees often feel pressure to justify their loss in that first conversation. "She basically raised me" or "he was like a brother" are ways employees try to earn permission to grieve.
  • The right first response skips the resources and sits with the person first. EAP referrals can come later. Human acknowledgment needs to come first.
  • A manager who had previously built a real relationship with the employee has a structural advantage. That trust becomes the floor when the conversation is hardest.
  • Knowing what to do before a loss happens makes the first conversation easier for everyone involved.
Policy Misses the Relationships That Hurt Most

Standard bereavement policies are built around blood and legal family structures. They miss the relationships that are often just as important, and sometimes more so.

  • Traditional policy covers parents, spouses, and siblings. It does not cover best friends, chosen family, or significant others who are not married.
  • When a policy does not cover the loss of a best friend, the employer sends an unintended message: this loss does not count.
  • Rethinking the definition of immediate family is the first step toward a policy that reflects how people actually live and love.
  • An inclusive bereavement policy uses closeness of bond rather than family category. Employees know who matters to them. The policy should trust them to say so.
  • Complex family dynamics also fall through the cracks: a grandparent who raised you, a step-parent, a mentor, a found-family member. These losses are real and policy should reflect that.
Reentry Is a Moment of Truth

Returning to work after a loss is one of the most vulnerable moments in the experience. How colleagues and managers respond shapes whether an employee feels welcomed back or quietly erased.

  • Some employees want to dive into work immediately. Distraction helps them feel normal. Others need a slower start. Ask which is true for the person in front of you.
  • Team members who check in consistently after a loss, not just in week one, become trusted allies. Those who pretend nothing happened create distance that is hard to close.
  • Performance may dip after grief. A short fuse, difficulty engaging with office dynamics, or loss of meaning are normal grief responses, not character failures.
  • Easing the transition back to work means offering flexibility before it is needed and adjusting expectations without waiting for the employee to ask.
  • Before the employee leaves for bereavement, ask what they would like colleagues and clients to be told. An announcement without permission can feel like a violation of privacy.
Grief Doesn't End When Someone Returns to Work

Grief resurfaces through anniversaries, birthdays, social media memories, and milestones the person was supposed to share. Ongoing support matters long after the initial leave has ended.

  • Grief shows up at work unexpectedly: a song, a photo, a random Tuesday in April, a wedding the person was supposed to attend.
  • Employees are not asking organizations to track every date. They are asking for an environment where naming a hard day is safe.
  • An afternoon off on a death anniversary, or permission to say "today is hard," costs almost nothing. The loyalty it builds is significant.
  • Colleagues who acknowledge anniversaries and check in months later become the people an employee trusts most. Those who go silent after week one feel like they have moved on.
  • Grief becomes part of a person's story. Organizations that make space for that, rather than expecting people to leave it at the door, earn a different kind of loyalty.

About the Panelists

  • Katie Huey works in organizational development and lost her father, Roy, in 2016. She focuses on naming grief as a cultural issue and building grief literacy in workplaces.
  • Tanzim Mielke is a product marketing leader who lost her grandmother three years ago while navigating complex family logistics with limited organizational support.
  • Sarah Navoa is an HR professional with 15 years of experience and a CrossFit gym owner who lost her best friend, Mike. Traditional bereavement policy did not cover that relationship.

Frequently Asked Questions

What should a manager say instead of "take some time off"?

Vague offers create anxiety, not permission. Try: "Take this week. I'll call you Thursday and we'll make a plan for the following week. Here's what's covered." That structure eliminates the guessing. The employee can grieve fully without wondering what is acceptable or when contact will come. Clear, specific offers are a form of care.

Why does the first manager conversation matter so much?

That moment signals whether the company sees the employee as a whole person or just a worker. A clear, human response removes the pressure employees feel to justify their grief. A vague or resource-heavy response shuts the door. Employees who feel genuinely held in that first conversation carry that experience through the entire grief journey and beyond.

Which relationships do most bereavement policies exclude?

Standard policies miss best friends, chosen family, unmarried partners, step-relatives, mentors, and anyone considered family who does not fit a blood or legal category. When a policy does not cover a meaningful loss, the employer signals that some grief does not count. A closeness-of-bond approach, where the employee defines who matters, prevents that harm and reflects how people actually live.

What does good reentry support look like for a grieving employee?

Ask before assuming. Some employees want full workload immediately because work helps them feel normal. Others need a slower start. Block time on the first morning back, give them a choice about how to begin, and follow their lead. Team members who acknowledge the loss and check in over time become trusted colleagues. Those who go silent create distance that is hard to bridge later.

How should managers support employees whose grief resurfaces months later?

Grief comes back through anniversaries and birthdays. Managers do not need to track every date. They need to create space so employees feel safe naming those moments themselves. An afternoon off for a death anniversary costs almost nothing. Employees who sense that flexibility exists will use it. Those who feel they must hide grief will disengage instead.

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