How Bereave complements your existing benefits.

Software

How can I update my billing information?

Billing information can be updated by logging into your account and going to the billing section under account settings.

Will I receive a refund if I cancel my subscription?

We do not currently offer refunds for paid accounts. Cancellation will result in losing access to your organization's account. However, your users will be able to keep their personal information even after you have cancelled.

How can I view my billing history?

View your billing history by logging into your account and going to the billing section.

Billing

Do you share my personal information with third parties?

We do not share your personal information with third parties without your consent, except as required by law. Please review our privacy policy for more details.

Is my payment information secure?

Your payment information is secure, as we use industry-standard encryption.

Can I access, update, or delete my personal information?

Access, update, or delete your personal information through your account settings. If you need assistance, please contact our support team.

How long do you retain my personal data?

We retain your personal data for as long as your account is active or as needed to provide you with our services. Please refer to our data retention policy for more details.

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