Answers to the most common questions about Bereave
Both! Bereave is a benefit for both employees and employers. It helps companies prepare and provide a compassionate, structured approach to bereavement. Employees and their families also get access to support for after-loss tasks and self-care.
No, Bereave doesn’t replace what you have—it makes it more useful. We provide hands-on support, clear guidance, and practical tools that fit right into your existing processes. You can customize the platform and loss plan to match your team’s needs.
Not completely, Bereave is a great bolt-on to those programs. Your EAP is fantastic for ongoing counseling. But it doesn't help employees figure out what to do in the first 72 hours when they're paralyzed by logistics. Your mental health benefits are crucial for long-term healing. But they don't give managers a script for that first conversation, or a framework for checking in without being intrusive.
Being prepared makes all the difference—without a plan, grief can lead to confusion, stress, and missteps. With Bereave in place, your team knows exactly what to do, creating a smoother, more supportive experience for everyone when it matters most.
Billing information can be updated by logging into your account and going to the billing section under account settings.
We do not currently offer refunds for paid accounts. Cancellation will result in losing access to your organization's account. However, your users will be able to keep their personal information even after you have cancelled.
View your billing history by logging into your account and going to the billing section.